Frequently Asked Questions
How does booking work?
Search for your pick-up location and dates, choose a car and send a booking request with the driver’s details. We confirm availability and the final price by email.
Do I pay when I request a car?
No. Sending a request is free and nothing is charged online.
Are the prices shown the total price?
Prices are the total for your rental dates as quoted by each rental company when you search. The final price is confirmed with your booking.
What do I need at the rental counter?
A valid driving licence for the main driver, a credit card in the main driver’s name for the security deposit, and your booking reference.
What is the security deposit?
Rental companies hold a refundable amount on the main driver’s credit card during the rental. Where the company provides it, the deposit is shown on the car details page.
Where are the rental counters at Gainesville Regional Airport?
The rental car counters are inside the terminal, near baggage claim, and the cars are parked a short walk away.
Can I return the car to a different location?
Yes. Choose a different return location when you search. One-way rentals, for example to Orlando or Jacksonville, may cost more, and the price shown already includes it.
Can I add an additional driver or a child seat?
Yes. Add your requests in the booking form and we will arrange them with the rental company. Extras are paid at the counter.
How do I change or cancel a booking?
Contact us with your booking reference. Many cars include free cancellation; this is shown on the car before you book.
What if my flight to GNV is delayed?
Add your flight number when you book so the rental company can hold your car if your flight arrives late.